Create a professional image ensuring callers are welcomed and connected in the most efficient manner.
Clear, professional auto-attendant messages help to manage callers’ expectations and create a clear call route. It ensures that your customers’ enquiries are properly directed at any time.
By keeping callers engaged and informed, on-hold messages work to improve standards of service, increase enquiries and strengthen customer loyalty. This is a cost-effective marketing tool when compared with traditional advertising.
We offer a one-stop solution that includes a range of on hold services, the supply of hardware and installation.
We offer fully managed on hold service that is a complete one stop solution. Messages are automatically uploaded to your telephone system and played back to callers on a scheduled basis.
This service allows you to select your on hold music from preloaded tracks on the digital playback unit or upload new recordings by connecting the device to the USB port on a PC.
Choose from ten professional voice over artist categories to match your caller profile. Range of young and mature voice over artists that are commonly heard on local and national TV and Radio.
Select your preferred music track from a list of over 100 + copyright free music tracks that are categorised into 10 different genres to ensure you create the right mood and impression for your customers on hold message.