We offer fully managed on hold service that is a complete one stop solution. Messages are automatically uploaded to your telephone system and played back to callers on a scheduled basis.
This service allows you to select your on hold music from preloaded tracks on the digital playback unit or upload new recordings by connecting the device to the USB port on a PC.
Create a professional image ensuring callers are welcomed and connected in the most efficient manner.
Clear professional auto-attendant messages help to manage caller’s expectations and create a clear call rout. It ensures that your customer’s enquiries are properly directed at any time.
By keeping callers engaged and informed, on hold messages work to improve standards of service, increase enquiries and strengthen customer loyalty. This is a cost effective marketing tool when compared with traditional advertising.